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Apple Confirms Inner-Display Cracking on Some iPhone Duo Foldables, Offers Replacements

Apple acknowledges inner-display cracking in some $1,999 iPhone Duo foldables and is replacing affected units.

AI News Feed · 2026-10-28 04:44

Reports of the issue first surfaced on Reddit and other social media sites, according to Bloomberg. Bloomberg News said it independently verified the problem with more than half a dozen customers, who provided photos showing damage to their devices or evidence of support conversations with Apple.

Apple said in a statement that it was "aware of an issue impacting the inner display on a small number of iPhone Duo units." The Cupertino, California-based company advised users who experience display issues with the device to contact AppleCare for a replacement. Apple said most Duos are not affected and that units with the problem exhibit the defect quickly.

iFixit believes a failing hinge component may be pressing into and cracking the display, rather than the panel itself being defective, according to the report. The reported failures concern Apple's new foldable phone, which relies on a flexible inner display and a hinge along the crease.

Editor's Summary

Apple has acknowledged an inner-display defect affecting a small number of $1,999 iPhone Duo foldables and is replacing affected units while investigating the cause. Bloomberg verified reports from more than half a dozen customers, and iFixit attributes the cracking to a possible hinge component issue rather than a defective panel. Apple says most units are unaffected and that impacted devices show the defect quickly.