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Products & Applications

Android app keeps crashing? Try these steps, Engadget advises

Engadget offers steps to fix Android app crashes, from checking updates and clearing cache to reinstalling or sideloading older versions. The guide says buggy updates are a common cause.

AI News Feed · 2026-08-23 22:48

The first thing to try is checking for app updates. The guide says to tap the profile picture in the top-right corner of the Play Store, select "Manage apps and device," and look under "Updates available" for a newer version of the problematic app. Installing it could fix the issue if a buggy update is responsible.

If no update is pending, users can go into the app's settings. From the home screen or app drawer, long-press the app icon and tap the "i" icon to open the App info page, or navigate to Settings > Apps and find it in the list. Once there, selecting "Storage & cache" and then "Clear cache" removes temporary files that may have become corrupted. Returning to the previous screen and tapping "Force stop" before relaunching the app is also recommended.

When a crash persists, the guide suggests clearing the app's data or uninstalling and reinstalling it from the Play Store. That wipes locally stored data, including credentials and media files, though apps with cloud sync can be restored by signing back in. The guide recommends setting up cloud backup before uninstalling if it isn't already enabled. For persistent crashes, reinstalling is the more thorough option, but clear data can save time on a slow network.

Restarting the phone can also be a quick fix. Most Android phones can be force-restarted by holding the power button until the screen goes dark and the logo appears, sometimes with the volume button as well. Checking for system updates under Settings > System > Software update is another step, as system-level bug fixes may address crash triggers.

If all else fails, installing an older, stable version of the app is an option. The guide recommends using APKMirror to download the installation file. On newer Android versions, users must first enable developer mode by tapping "Build Number" seven times, then wait a day before allowing installations from unknown sources. This is a temporary fix until the developer releases an update. Alternatively, users can fall back to the app's web version in a mobile browser, which supports notifications and can be pinned to the home screen.