ByteDance CEO Says Doubao, Feishu and Volcano Engine Integration Will Deepen Enterprise AI Push

Liang described the customer logic behind the integrated products. Doubao Work provides intelligence, while Feishu serves as the collaboration platform that carries an enterprise's context and tools. Combined, he said, every employee can use AI naturally and efficiently at work. For companies that want to build their own dedicated agents, Volcano Engine can provide models, computing power and development tools, turning a company's unique experience into its own agents. Those agents can also connect to Feishu to collaborate with people and other agents.

He said AI's impact is enormous and enterprises hope to use AI to develop rather than be disrupted. That requires a systematic change in working methods, far beyond deploying one set of tools, he said. At the end of last year, large-model agent capabilities entered a usable stage and AI adoption in productivity scenarios accelerated noticeably. Liang said agents do not exist in isolation; they need to collaborate with people, the work environment and other agents. Agent capabilities are also closely related to model capabilities, so the three elements must be closely integrated.

Based on that judgment, ByteDance completed an organizational adjustment two months ago, bringing Doubao, Feishu and Volcano Engine together to focus on building quality work and productivity products. Liang said the company will devote more resources and strength to the enterprise market so intelligence can generate value in organizations faster.

This year marks the tenth year since Feishu was established as a project inside ByteDance. Liang was the technical lead in its early days. He recalled that when the global version of Feishu was released in April 2019, he posted on WeChat Moments that it was the longest product he had kept under wraps at ByteDance so far. He said consumer products generally take three months from project approval to release, while Feishu took three years.

Liang said office collaboration is the most basic need for enterprises and has been a core application since the PC era, with every technology shift recreating it. He cited Microsoft, whose office software moved from Office to Office 365 to Teams. He said office software has developed well through the past three technology shifts, and its market position is even more solid than that of operating systems. Over the past decade, Feishu has greatly helped ByteDance itself and many leading customers with office collaboration, he said. He added that this round of AI change is huge in scale and office collaboration will see a qualitative leap, and he hopes Feishu can fully seize its opportunity in the AI era.

ByteDance's annual keyword this year is braving the peak. Liang explained that in the past 50 years, the IT industry has seen four industrial peaks: PC, the Web, mobile internet and the current artificial intelligence wave. The AI peak will be much higher. He said peaks are not common, previously appearing every 15 to 20 years, and the opportunity is rare, so the company must brave the peak.