Google Maps Adds Agentic Food Ordering, Hotel Booking and Personal Intelligence
Google announced new agentic features for Maps' Ask Maps, including food ordering, hotel booking, event tickets, and personalized responses using Gmail and Calendar.
The launch reflects Google's ambitions to transform Google Maps from a navigation tool into an assistant that can help users complete real-world tasks.
With the new food-ordering capabilities, users can open Ask Maps and ask a question like, "Where can I order vegan avocado toast and an oat milk latte near home?" The tool will surface nearby restaurants that match the query. After selecting a restaurant, users can tap "Order online" to place an order through supported platforms such as Square, Toast, or Uber Eats. Ask Maps will add items to a cart, and users can pay on the supported platform.
Users can also use Ask Maps to find hotels by entering a query such as, "For next weekend's conference in downtown Miami, find me a decently priced, top-rated hotel with an artsy vibe within walking distance from a gym and restaurants." Ask Maps will compare prices and check availability before listing options, and users can click through to the partner's website to book. Additionally, users can ask about comedy shows or live music in the evening near work and get options with links to buy tickets.
The new agentic features are rolling out to users in the U.S.
With Personal Intelligence, Ask Maps can provide personalized answers to questions about upcoming flights, dinner reservations, hotels, and more. For example, users could ask, "What time will I land in Vancouver on my upcoming flight?" or "Can you recommend where to eat and what to do near my hotel?" Ask Maps will pull information from the user's emails and calendar to provide tailored responses. Personal Intelligence is off by default.
Ask Maps will now also remember prior conversations, allowing users to continue planning without starting from scratch. Users can ask, "What activities had you suggested for my trip to Seattle?" and pick up where they left off.
Google is also launching a live transit widget in Ask Maps that will show delays and conditions as they change in real time. Personal Intelligence and the live transit widget are rolling out to all markets where Ask Maps is available.