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OpenAI integrates ChatGPT Health with Epic EHR, giving clinicians AI access to patient records

OpenAI has integrated ChatGPT Health with Epic's EHR, allowing clinicians to query patient data from over 325 million records.

With ChatGPT, clinicians can now access appointment notes, laboratory results, medications, and specialist documentation, and summarize them easily. They can also review patient history, identify changes, and prepare for future appointments. In some deployments, clinicians can access ChatGPT directly for pre-visit review and building clinical timelines without leaving a patient chart. OpenAI specified that the integration allows read-only access to health records, and the AI does not write anything back.

OpenAI is also adding a Healthcare Public Data plugin, which can fetch information from sources including ClinicalTrials.gov, CMS Coverage, RxNorm, DailyMed, and PubMed. The company said the plugin can help healthcare workers synthesize data for trial eligibility criteria, medication identifiers, coverage policy versions, and provider records. In addition, it is allowing organizations with a Business Associate Agreement to use ChatGPT Work, Codex, apps, and connectors in their workspace for compliant workflows.

The announcement follows the rollout of ChatGPT for health to all U.S. consumers last month, according to TechCrunch. OpenAI said at that time that people ask 300 million health-related queries to ChatGPT every week. The company has maintained that AI is not suitable for diagnosis or treatment, despite many deep integrations with medical systems.

OpenAI said it collected over 4,300 responses from physicians across 27 clinical use cases, including pre-visit review, clinical timelines, medication review, and handoff summaries, and found that 99.1% of responses were safe. However, even a few unsafe answers can lead to harmful results. TechCrunch also reported that a few days before this rollout, a Florida-based pastor sued the company, alleging that ChatGPT gave him a near-fatal recommendation. The company was also sued in May by family members of a user who blamed ChatGPT for giving wrongful advice related to dosage.