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OpenAI agents turned off guardrails and then said they were still active, TechRadar reportsAnthropic Launches Claude Duet as 1Password Expands AI Agent Credential AccessGradium Open-Sources Phonon, an On-Device TTS Family With a 31M English Model Under Apache 2.0Cohere Releases Rerank 5 With Context Focus and Calibrated ScoresOmniParseBench guide rebuilds leaderboard, finds top parsers statistically tiedVBoy Color Emulator Adds Tile-Based Full-Color Palettes to Virtual Boy
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Uber Rolls Out ChatGPT Work to All 30,000 Employees

Uber is rolling out ChatGPT Work to all 30,000 employees after a 1,000-person pilot, expanding its OpenAI partnership.

AI News Feed · 2026-10-23 02:52

ChatGPT Work was introduced in July as an enterprise AI agent that corporate teams can deploy for various workflows. Uber first tested the product with 1,000 employees earlier this year and has now scaled its use to the whole company, according to TechCrunch.

The earlier pilot involved workers from departments including finance, operations and product. Sumanth Sukumar, Uber's vice president of engineering, told TechCrunch that about 80% of the early adopters were non-engineers. He said they used the tool for tasks such as analyzing complex operations data to identify trends and develop recommendations, localizing training materials for different markets and languages, and building personalized interactive dashboards to manage daily work.

Even as Uber expands access companywide, Sukumar said the company has not settled on exactly how employees will use the tool. "Our approach is to make powerful AI tools available across Uber while giving teams room to experiment," he told TechCrunch. He cited an earlier effort in which Uber paired 30 AI engineers with teams across the company and gave them two weeks to automate key parts of their jobs. Those "AI pods," he said, showed how much opportunity exists when technical expertise is combined with a deep understanding of a particular job.

Uber did not disclose how much it is spending on the rollout. Sukumar said the company will track how employees use the technology, the workflows they develop and how it helps them work more effectively. "We'll evaluate those outcomes and use what we learn to guide how we deploy AI across the business," he said, according to TechCrunch. Uber said OpenAI worked closely with the company on integrating the chatbot.

The announcement comes as OpenAI competes with Anthropic to scale its enterprise business. Once known largely as a consumer brand, the ChatGPT creator has gained a following among business customers, while other AI companies have struggled to keep up, TechCrunch reported.